Our Usable Research Services™ are tailored to fit your project – whether you are developing websites, social media, mobile application, software interface, consumer products or handheld devices. We customize our services to meet your needs.
Customer Experience Strategy:
We look for and define new, untapped opportunities.
- Customer segmentation and persona creation
- Discovery interviews and stakeholder alignment
- Competitive benchmarking
- Goal setting, planning and strategic partnerships
We create and refine design ideas with the target customer.
- Ethnography & Contextual Studies
- Co-creation Workshops
- In-home & closet research
- Card Sorting
We test and improve the customer experience.
- Rapid Iterative Testing
- Concept Testing
- Prototype Testing
- Remote Testing
- Online Testing